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Bar Manager
If you are a hospitality professional who lives, eats and breaths sport, then this could be the role for you! Our client is seeking a dedicated and dynamic Bar Manager…
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Showroom Sales Advisor
Our client is very well established, family run and have a very friendly, dedicated and professional team who really take pride in their work and providing their clients with a…
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Client Support Associate
Our client is looking for someone to join their Project Management Team as a Client Support Associate to provide helpdesk and administration support to a portfolio of external clients with…
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Part-Time Caretaker
Our client is seeking a reliable and motivated Part-Time Caretaker to maintain the clubhouse and surrounding areas are kept in excellent condition whilst managing staff during weekend activities. You will…
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Customer Support Administrator
** Up to £30,000 ** Monday to Friday 9am – 5pm ** Private pension ** Car parking ** Our client is seeking an enthusiastic and customer-orientated person to join…
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Customer Service Executive
Whilst working within a dynamic team, this role will focus on delivering the best service possible to your customer portfolio at every stage of their order. Hybrid working available along…
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Showroom Sales Advisor
Working in a beautiful Grade II Listed and working for a company that sell high quality products. Our client is very well established, family run and have a very friendly,…
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Showroom Sales Advisor
Working in a beautiful Grade II Listed and working for a company that sell high quality products. Our client is very well established, family run and have a very friendly,…
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Trainee Insurance Opportunity
Overview: As a trainee member of the Claims team, you will be trained to investigate, negotiate, and settle claims over a 2-year milestone training period. You will be allocated a…
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Client Services Associate
Overview: Our client is looking for someone to join their team as a Client Services Associate to provide helpdesk and administration support to a portfolio of external clients and reaching…
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Customer Service
Do you enjoy working with people and assisting them? If so a career in Customer Service could be right for you.
There are many different types of roles within Customer Services including;
- Customer Service Advisor
- Customer Service Team Leader / Customer Service Manager
- Account Manager
- Technical Support Advisor
Responsibilities for each role will vary, however they will all have the following in common;
- Dealing with customer enquiries via email and telephone
- Liaising with clients and identifying their needs
- Providing information about products or services
- Making product suggestions and recommendations
- Handling customer complaints and issues
- Working alongside other departments internally
- Keeping clients updated on products and services
- Updating internal systems and sending out correspondence
What skills are required?
- Excellent telephone manner
- Good communication skills
- Empathy
- Attention to detail
What are the prospects like?
- Often Customer Service Advisors, progress into Customer Service Team Leader or Customer Service Manager roles.