Customer Service Advisor
Job Description: Responding quickly and effectively to client requests relating to their insurance policies Arranging insurance cover as agreed with client Developing a positive relationship with the client Ensuring relationships…View job
An exciting new opportunity has arisen due to continued growth of a Croydon based business, that specializes in high end products, predominantly within the construction industry. This is a newly…View job
Part Time Neighbourhood Officer
This part time role is based on a 21 hour working week. Due to the nature of the role, the successful candidate will need to have the ability to work…View job
Job Description: Perform repairs from the service queue on a weekly basis to sustain the queue at a manageable level and to achieve target turnaround time Supporting the expansion/development of…View job
Buyer – Construction
Working within the construction industry, this role is focused on assisting and supporting the procurement team in delivering a 1st class procurement function to all stakeholders. Job Description: Supporting the…View job
This is a fantastic opportunity in beautiful surroundings (Surrey Hills Area of Outstanding Natural Beauty). Working on private projects, the successful person will be involved in a range of work…View job
Window Fitters Wanted!
Job Description: Fitting PVCU and Timber Sash & Casement windows Covering the London and Surrey area Must have a full drivers license Additional Information: £350-£400 a day depending on experience…View job
Sales Account Manager
We would like to hear from people who are passionate about customer services, looking to work in a dynamic office, where there are opportunities to progress and genuinely earn good…View job
Purchasing and Logistics Manager
This newly created position will be responsible for maintaining suitable and sufficient stock levels that satisfy customers’ requirements. This will be achieved through the following business functions; Stock control, Purchase…View job
Our client, one of the UK’s leading online games retailers is looking for an Installation Technician to join their team This is a varied role involving delivering gaming machines to…View job
Do you enjoy working with people and assisting them? If so a career in Customer Service could be right for you.
There are many different types of roles within Customer Services including;
- Customer Service Advisor
- Customer Service Team Leader / Customer Service Manager
- Account Manager
- Technical Support Advisor
Responsibilities for each role will vary, however they will all have the following in common;
- Dealing with customer enquiries via email and telephone
- Liaising with clients and identifying their needs
- Providing information about products or services
- Making product suggestions and recommendations
- Handling customer complaints and issues
- Working alongside other departments internally
- Keeping clients updated on products and services
- Updating internal systems and sending out correspondence
What skills are required?
- Excellent telephone manner
- Good communication skills
- Attention to detail
What are the prospects like?
- Often Customer Service Advisors, progress into Customer Service Team Leader or Customer Service Manager roles.