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Customer Service Administrator NEW
Genuinely fantastic company in the heart of Esher requires a Customer Service Administrator to provide an outstanding service to their customer portfolio throughout every stage of the order process. You…
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Customer Resolution Specialist
If you are passionate about improving customer satisfaction through effective complaints management and service improvements, then this role is for you! Based in Epsom Up to £30,000 salary (DOE) Monday…
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Training & Competency Specialist
An exciting and newly created opportunity to work for our highly established client in Epsom. A proven track record of designing and implementing a Training and Competency framework/programme and conducting…
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Administration Coordinator
Based in Leatherhead £30,000 – £35,000 salary (DOE) Monday – Friday, 8am – 4pm Parking available Pension scheme Job Description: Meeting and greeting visitors to the showroom. Answering incoming phone…
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📢CUSTOMER SERVICE & ADMIN ROLES AVAILABLE NOW!
Looking for your next opportunity in customer service or admin? We have multiple office-based roles available across various locations in Surrey, with different salary levels and requirements to suit your…
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Sales Administrator
Based in Leatherhead £25,000 – £35,000 salary (DOE) Parking available Pension scheme Monday – Friday, 8am – 4pm Job Description: Meeting and greeting visitors to the showroom Answering incoming phone…
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Customer Service Administrator
A highly successful and growing business within the leisure/entertainment sector is looking for an experienced Customer Service Administrator who is looking for a career and not just a job. Previous…
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Service Coordinator
Are you highly organised, detail-oriented, and ready to take on a fast-paced role? We are looking for a Service Coordinator to keep our client’s operations in order, while ensuring outstanding…
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Client Services Executive
We are seeking a dynamic Client Services Executive to support our client’s Account Management team. Based in Leatherhead Up to £25,000 salary (DOE) Benefits: 25 days holiday + bank holiday…
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Customer Service Administrator
Our client is looking for a Customer Service Administrator to join their passionate team. You will assist clients to reach their goals by offering reliable, innovative solutions tailored to their…
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Customer Service
Do you enjoy working with people and assisting them? If so a career in Customer Service could be right for you.
There are many different types of roles within Customer Services including;
- Customer Service Advisor
- Customer Service Team Leader / Customer Service Manager
- Account Manager
- Technical Support Advisor
Responsibilities for each role will vary, however they will all have the following in common;
- Dealing with customer enquiries via email and telephone
- Liaising with clients and identifying their needs
- Providing information about products or services
- Making product suggestions and recommendations
- Handling customer complaints and issues
- Working alongside other departments internally
- Keeping clients updated on products and services
- Updating internal systems and sending out correspondence
What skills are required?
- Excellent telephone manner
- Good communication skills
- Empathy
- Attention to detail
What are the prospects like?
- Often Customer Service Advisors, progress into Customer Service Team Leader or Customer Service Manager roles.