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Customer Resolution Representative
Customer Resolution Representative If you are passionate about improving customer satisfaction through effective complaints management and service improvements then this role is for you! Based in Epsom Up to £30,000…
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Hospitality Assistant / Administrator
** Up to £28k ** Esher ** Pension ** Complementary food and beverages ** Excellent opportunities ** Required to work at beautiful Business Centre based in Esher. Friendly environment in…
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New Business Representative
Our client is one of the leading employers in the area and are seeking a New Business Representative. They offer professional and structured training and development opportunities, genuine career progression…
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Hospitality Assistant / Administrator
** Up to £28k ** Esher ** Pension ** Complementary food and beverages ** Excellent opportunities ** Required to work at beautiful Business Centre based in Esher. Friendly environment in…
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Sales Administrator
Our client is looking for a Sales Administrator to join its vibrant team. Working in a fantastic environment, with excellent career prospects and a huge earning potential in the future….
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Estimator
This is a unique opportunity to join a very well-established business that really takes pride in proving highly bespoke solutions for their clients. They are looking for a proactive and detail-focused…
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Sales Support Administrator
We are looking for someone to play a key role in ensuring smooth communication between customers, suppliers, and engineers. Your main responsibilities will include: Handling phone and email enquiries regarding…
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Customer Service Executive
**Genuine career progression and a benefits package which is second to none** A great opportunity to work for one of the leading employers in the area who offer professional and…
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Customer Service Representative
* *Genuine career progression and a benefits package which is second to none** A great opportunity to work for one of the leading employers in the area who offer professional…
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Customer Service Administrator
Want to be part of a fast-growing business with a friendly, supportive team? We’re looking for someone with strong attention to detail, excellent customer service, and the ability to manage…
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Customer Service
Do you enjoy working with people and assisting them? If so a career in Customer Service could be right for you.
There are many different types of roles within Customer Services including;
- Customer Service Advisor
- Customer Service Team Leader / Customer Service Manager
- Account Manager
- Technical Support Advisor
Responsibilities for each role will vary, however they will all have the following in common;
- Dealing with customer enquiries via email and telephone
- Liaising with clients and identifying their needs
- Providing information about products or services
- Making product suggestions and recommendations
- Handling customer complaints and issues
- Working alongside other departments internally
- Keeping clients updated on products and services
- Updating internal systems and sending out correspondence
What skills are required?
- Excellent telephone manner
- Good communication skills
- Empathy
- Attention to detail
What are the prospects like?
- Often Customer Service Advisors, progress into Customer Service Team Leader or Customer Service Manager roles.