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Sales Administrator
Working in a fantastic environment, with excellent career prospects and a huge earning potential in the future. £23,000 – £26,000 salary (DOE) Based in Leatherhead Monday – Friday, 8:30pm –…
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Customer Service Representative
Customer Service Representative £25,700 + bonus Monday – Friday (3 days a week working from home) Professional study support & Clear progression opportunities Regular salary reviews Fantastic company benefits including:…
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Technical Service Advisor
Technical Service Advisor We are looking for a knowledgeable and customer-focused Technical Sales Advisor to join our team, specialising in automotive parts. This B2B role is ideal for someone with…
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Paint Sprayer Technician
This is a great opportunity for someone looking to progress an existing spraying career or indeed for an apprentice sprayer looking for career development. We are looking for a bright…
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Customer Service
Do you enjoy working with people and assisting them? If so a career in Customer Service could be right for you.
There are many different types of roles within Customer Services including;
- Customer Service Advisor
- Customer Service Team Leader / Customer Service Manager
- Account Manager
- Technical Support Advisor
Responsibilities for each role will vary, however they will all have the following in common;
- Dealing with customer enquiries via email and telephone
- Liaising with clients and identifying their needs
- Providing information about products or services
- Making product suggestions and recommendations
- Handling customer complaints and issues
- Working alongside other departments internally
- Keeping clients updated on products and services
- Updating internal systems and sending out correspondence
What skills are required?
- Excellent telephone manner
- Good communication skills
- Empathy
- Attention to detail
What are the prospects like?
- Often Customer Service Advisors, progress into Customer Service Team Leader or Customer Service Manager roles.