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New Business Representative
Our client is one of the leading employers in the area and are seeking a New Business Representative. They offer professional and structured training and development opportunities, genuine career progression…
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Hospitality Assistant / Administrator
** Up to £28k ** Esher ** Pension ** Complementary food and beverages ** Excellent opportunities ** Required to work at beautiful Business Centre based in Esher. Friendly environment in…
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Sales Administrator
Our client is looking for a Sales Administrator to join its vibrant team. Working in a fantastic environment, with excellent career prospects and a huge earning potential in the future….
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Estimator
This is a unique opportunity to join a very well-established business that really takes pride in proving highly bespoke solutions for their clients. They are looking for a proactive and detail-focused…
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Sales Support Administrator
We are looking for someone to play a key role in ensuring smooth communication between customers, suppliers, and engineers. Your main responsibilities will include: Handling phone and email enquiries regarding…
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Customer Service Executive
**Genuine career progression and a benefits package which is second to none** A great opportunity to work for one of the leading employers in the area who offer professional and…
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Customer Service Representative
* *Genuine career progression and a benefits package which is second to none** A great opportunity to work for one of the leading employers in the area who offer professional…
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Customer Service Administrator
Want to be part of a fast-growing business with a friendly, supportive team? We’re looking for someone with strong attention to detail, excellent customer service, and the ability to manage…
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Client Relationship Manager
Our client is seeking to expand their commercial function with the addition of a motivated Client Relationship Manager. In this role, you will take ownership of key client relationships, identify…
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Graduate Technical Support Coordinator
Location: Leatherhead Salary: Up to £28,000 Hours: Monday – Friday, 8:30am – 5:30pm Why Join Us? Are you a recent engineering graduate looking to kick-start your career in a supportive,…
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Customer Service
Do you enjoy working with people and assisting them? If so a career in Customer Service could be right for you.
There are many different types of roles within Customer Services including;
- Customer Service Advisor
- Customer Service Team Leader / Customer Service Manager
- Account Manager
- Technical Support Advisor
Responsibilities for each role will vary, however they will all have the following in common;
- Dealing with customer enquiries via email and telephone
- Liaising with clients and identifying their needs
- Providing information about products or services
- Making product suggestions and recommendations
- Handling customer complaints and issues
- Working alongside other departments internally
- Keeping clients updated on products and services
- Updating internal systems and sending out correspondence
What skills are required?
- Excellent telephone manner
- Good communication skills
- Empathy
- Attention to detail
What are the prospects like?
- Often Customer Service Advisors, progress into Customer Service Team Leader or Customer Service Manager roles.