Operations Manager

To be responsible for managing projects and putting systems in place to help the business scale up.

Take ownership of existing systems and looking to improve or replace them.

Managing the day-to-day operations of the business

Managing budgets to ensure there is sufficient cover to meet demand

Improving efficiency and staff utilisation through consistent staff KPI management

Ensuring all systems are in place to support the agents and drive sales

Ensuring KPI’s are being adhered to and used

Developing and supporting the team including the development of individuals

Identifying needs to be improved in order to deliver the business objectives & strategy

Improving existing relationships with marketing and office teams

Providing the business with accurate reporting and statistics

Ensuring clear understanding of the company’s values

Working as part of the team, helping and assisting colleagues where necessary

Supporting the management team with the planning of performance reviews

Responsible for all aspects of Health, Safety & Security

Ensure that risk assessments have been carried out

Person

Dynamism is essential in this role

High energy levels and ability to help drive the business forward

Ambitious personality who really wants to be a part of the future of this growing business

Be a strong team player, with an upbeat and approachable persona

Have proven experience of managing/supervising a team

Excellent communication skills, in both written and verbal language

Proven track record of achieving objectives and sales targets

Be competent in word, excel and PowerPoint

£45,000 – £60,000

Based in Oxshott

Car parking

Pensions

22 days holiday