Dental Receptionist/Administrator

Are you organised, welcoming, and looking to grow your career in dental practice administration?

We’re seeking a motivated and confident Receptionist/Administrator to be the warm face of our client’s practice and support their team in delivering exceptional admin and IT support.

If you enjoy working in a busy, supportive environment and have a keen eye for detail, this could be the perfect opportunity for you!

• £26,000 – £32,000 salary (DOE)
• Based in East Horsley
• Monday, Tuesday, Thursday, Friday – 8:45am – 5:15pm
• Wednesday – 8:45am – 7:45pm

Benefits:

• 20 days holiday + bank holidays
• Pension
• Parking
• Supportive working environment

Job Description:

• Greet and assist patients warmly, confidently, and professionally.
• Help coordinate and manage appointments and recall systems using Software of Excellence (SOE).
• Carry out general administrative tasks to support the smooth running of the practice.
• Respond promptly and politely to patient enquiries by phone, email, and in person.
• Process payments and assist with daily takings and patient account management.
• Maintain a clean, calm, and welcoming reception and waiting area.
• Support the clinical team by helping to keep the daily schedule running efficiently.
• Assist with maintaining compliance records and documentation related to CQC
• Help manage staff rotas, monitor absences, and update training records under supervision.
• Support stock management and liaise with suppliers as needed.
• Help track and report on key performance indicators (KPIs) to support practice performance reviews.
• Follow GDPR and GDC regulations in all administrative tasks.

Person Specification:

• Some experience in dental practice administration or front-of-house roles preferred, 1-3 years is ideal.
• Proficiency in Software of Excellence (SOE) is essential.
• Awareness/knowledge of CQC standards.
• Comfortable working as part of a team, supporting senior staff and reporting to management.
• Organised, proactive, and eager to learn with a positive and professional attitude.
• Good communication and interpersonal skills with a friendly approach to patients and colleagues.