EA / Office Manager

EA/ Office Manager (Surrey, UK)

Salary: £30,000–£35,000 per annum (depending on experience)
Location: East Horsley, Surrey (Office-based)
Job Type: Full-time 08:30 – 17:00 (flexible on start / finish times)

Job Overview
This role is integral to our team and forms the glue between each department and every project, ensuring smooth running of operations and keeping a close eye on the business as a whole, supporting our Director and Project Manager to deliver projects efficiently and to a high standard.
Suiting a very organised and motivated individual, this highly varied role requires you to be involved in every project and become an integral part of our day-to-day business.

Key Responsibilities

Team Support

• Updating finish schedules with sourced furniture and accessories, with an eye for detail to ensure accuracy
• Ordering samples of finishes for projects and preparing sample boards
• Opening trade accounts and maintaining relationships with suppliers

Director Support

• Ad-hoc support to the Director to ensure the smooth running of the business
• Raising returns and faulty products for replacement or refund
• Updating our CRM with contacts, opportunities and other key information to maintain an accurate database
• Diary management and support with ad hoc tasks

 Project Support

• Ordering and logistical management of goods to be delivered to site when required by our Project Manager
• Raising returns and faulty products for replacement or refund
• Negotiating discounts with suppliers
• Assisting the design team with design proposals (ad hoc)

Operations Support

• Providing reports and financial statistics on an ad hoc and cyclical basis
• Uploading VAT receipts to Xero, reconciling bank statements and raising invoices
• Taking deliveries and checking items upon arrival
• Maintaining the office, including insurances, utilities and stock control of essential supplies
• Maintaining the supplier database to ensure accurate records for all tradespeople

Key Skills

• High level of attention to detail
• Highly organised with excellent time management skills
• Motivated, efficient and a self-starter
• Thrives on taking responsibility for your workload
• Enjoys a busy environment with a high level of variety
• Excellent communication and relationship-building skills
• Confident using Microsoft Office and able to learn new systems quickly
• Experience using CRM systems and Xero is desirable but not essential
• Looking to take ownership of your own role and proactively seek ways to improve the business and your role

Benefits

• Competitive salary of £30,000–£35,000 per annum, depending on experience
• 23 days’ annual leave, including 3 days for the Christmas office closure, plus bank holidays
• Company pension scheme
• Free on-site car parking
• Opportunity to work within a friendly, collaborative and growing interior design studio
• A varied role with genuine responsibility and the opportunity to make a real impact