Administrator

• 2 – 3 month cover, possibly longer
• Full or part time considered, office-based role
• Must be comfortable working independently, including working alone in the office on occasions
• Pontypool

Key Responsibilities & Duties

• Managing the inbox
• Responding to emails, triaging, flagging urgent queries, and passing on relevant information to the appropriate person
• Answering phone calls, answering queries, triaging, and relaying information as above
• Creating and sending letters
• Coordinating meetings
• Liaising with clients – in person and on the phone
• Uploading information to the insurance portal
• Uploading documents to the CRM
• Generating reports form the CRM
• General administration support

Essential Skills & Experience

• Very strong administrative and communication skills
• Excellent organisational skills
• Strong working knowledge of Microsoft Office Suite, including Outlook, PowerPoint, and Excel
• Ability to work autonomously with minimal supervision
• High level of confidentiality and integrity