Quality Assurance Analyst

We are seeking a detail-oriented Quality Analyst to support the effective management of quality-related processes and supplier performance activities within a fast-paced operational environment.  The successful candidate will play a key role in investigating non-conformances, maintaining accurate records, supporting audits, and ensuring compliance with internal procedures and quality standards.

• Based in Kingston
• £30,000
• 25 days holiday plus bank holidays
• Monday – Friday, 7.5 hours a day that must be worked between 8am – 6pm.
• Hybrid, 4 days per week and 1 day a week working from home
• Contributory pension scheme
• Critical illness cover
• Income protection
• Death in service
• Health cash plan scheme

Key Responsibilities

• Investigate and manage quality-related issues, ensuring they are resolved within agreed timescales.
• Maintain accurate records and documentation relating to quality concerns and corrective actions.
• Liaise with internal departments and external suppliers to support issue resolution and continuous improvement initiatives.
• Assist in the preparation and administration of concession, deviation and corrective action documentation.
• Support the management of non-conforming materials and products, ensuring appropriate segregation and control processes are followed.
• Assist with supplier reviews and audit activities as required.
• Carry out inspection and verification activities in accordance with established procedures.
• Update and maintain information within company systems and databases.
• Use measurement and inspection equipment where required to verify compliance with specifications.
• Produce reports and provide administrative support relating to quality and compliance activities.
• Support wider operational projects and undertake additional duties as required.

Qualifications

• A degree in Engineering, Manufacturing, Operations, Business Management, Supply Chain, Quality Management, or a related discipline would be advantageous.

Skills & Experience

• Previous experience in a quality, compliance, operations, supply chain, manufacturing, or similar environment would be an advantage
• Strong attention to detail and ability to maintain accurate records.
• Good analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Able to read technical drawings
• Proficient in Microsoft Office applications, particularly Excel.
• Ability to work effectively both independently and as part of a team.

Personal Attributes

• Organised and methodical approach to work.
• Strong sense of accountability and ownership.
• Adaptable and able to manage changing priorities.
• Collaborative team player with a proactive attitude.
• Committed to delivering high standards and continuous improvement.

Core Competencies

• Analytical thinking
• Problem solving
• Effective communication
• Team collaboration
• Cross-functional working
• Adaptability and flexibility
• Attention to detail
• Continuous improvement mindset