Trainee Policy Executive

• £20,500
• Based in Dorking
• Social/Charity events
• Car Parking
• Casual dress
• Fruit provided weekly
• Optional breakfasts provided daily
• Share Save scheme

Overview:

New opportunity as a trainee policy operations technician to learn the process involved and systems used in order to handle the administration of an insurance policy, this will include quotations, policies and queries.

Job specification:

• Provide customer service through telephone, email and live chat ensuring a high level is maintained throughout
• Respond to and take ownership of enquiries from customer, intermediaries or third-party administrators
• Assist with the processing of workflow, contacting brokers with validation and various policy queries
• Efficiently process your allocated workload each day, ensuing this is processed in line with targets and set authority limits
• Work to operational deadlines

Person specification:

• Experience of providing customer service
• Attention to detail and ability to accurately record information
• Office experience and use of a telephone in a professional context is desirable

Apply now for more information