Installation Coordinator

Our client is seeking a detail-oriented Installation Coordinator to support their service delivery and order processing. After training, you’ll manage tasks using systems like Sage, HubSpot, and SharePoint, ensuring smooth operations for on-site installations.

If you’re organised, adaptable, and ready for new challenges, get in touch today!

• Based in Leatherhead
• £25,000 – £30,000 salary + bonus (DOE)
• Monday – Thursday, 8:30am – 5:30pm
• Friday, 8:30am – 4:30pm

Benefits:

• 23 days holiday + bank holiday
• Pension
• Training provided
• Birthday off

Job Description:

• Responsible for scheduling surveys and coordinating installation works with the Lead Engineer, ensuring timely and efficient delivery of installations.
• Serve as the first point of contact for installation-related queries.
• Schedule installation dates with customers and update engineer diaries.
• Ensure engineers have the necessary parts, tools, and materials.
• Coordinate equipment, materials, and plant deliveries to the site.
• Manage the hire and return of access equipment.
• Distribute key documentation such as Risk Assessments, Method Statements, and invoicing.
• Process installation orders and generate monthly reports.
• Arrange travel logistics for overseas projects.
• Book flights and accommodation.
• Maintain data in CRM and accounting systems.
• Ensure all equipment and materials are ready for installation.
• Resolve invoice/payment disputes with credit control.
• Regularly meet with the Lead Engineer to review schedules.
• Provide quotations for variations and additions.
• Foster long-term customer relationships and pursue commercial opportunities.

Person Specification:

• Knowledge of Sage, HubSpot, and SharePoint.
• Time management and organisational skills.
• Adapt to different tasks and occasionally step outside your core responsibilities to meet company needs.
• Apply your knowledge to unfamiliar technical or operational situations and deliver practical, effective solutions.
• Provide coverage for team members during holidays or absences.
• Solve problems, both technical and operational, to support business needs.
• Promote our products and services effectively over the phone and during on-site service visits.
• Communicate clearly and effectively, both verbally and in writing.