An exciting company within the hospitality sector are seeking an outgoing and motivated Front of House Assistant to join their expanding team in Esher.
Ensure that all visitors receive prompt handling and a courteous manner upon entering
Notify all relevant staff of their visitors and to ensure the visitors log is complete
Provide administrative support to the Sales Team (including on site conference co-ordination)
Provide support with catering by assisting in food preparation and service as and when required
Carry out any tasks or duties required ensuring the seamless operation of the business
Ensure all Front of House areas are clean and tidy at all times, keeping in line with the Company’s high presentation standards
Deputise in the absence of the Front of House Team leader
Ensure prompt and professional handling of all telephone calls, messages, emails and customer walk in enquiries
Assist the Front of House Team Leader in direct training of Front of House Assistants
Ensure correct cash handling, in accordance with company procedure
Report any failures or issues to the AGM – FOH Manager immediately.
Previous experience in similar role is essential
Must be well presented and professional at all times
Excellent communication skills
Excellent interpersonal skills and diplomacy
Excellent leadership skills
Experience within a customer service team environment
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