Business Manager

Extremely successful, reputable and well established, yet growing IFA Practice, is looking for a Business Manager to provide direct management support to the MD of the business.

Job Description:

• Being the conduit between the Client Service teams and Financial Planners ensuring compliant support is provided and will liaise closely with the Financial Planners to ensure a co-ordinated and consistent service is provided throughout the firm
• Anticipating and responding to the ongoing and future operational needs of the business with a prompt and professional approach ensuring the business meets all its regulatory needs
• Creating a culture across the business for client service excellence and motivated teams to not only meet client expectations but to exceed them
• Continuous professional development to meet regulatory requirements and personal development
• Overseeing the delivery of general office administration
• Overseeing the delivery of all aspects of business administration (client data recording, client communication, client literature, client income and expenditure, product provider information)
• Overseeing the compliance activities to support the business needs
• Providing support for the compliance oversight function
• Maintaining all systems and controls
• Ensuring adequate PI cover in place
• Complaint handling
• Ensuring adequate training and competence records are kept
• Completion of regulatory returns
• Overseeing the provision of designated marketing activities (events and seminar campaigns, literature, communication)
• Overseeing the provision of HR Management and practice (procedure and processes updates, recruitment and induction, training and development, performance reviews)
• Overseeing training, performance and development of individuals
• Overseeing the provision of finance administration to support business needs; financial analysis and reporting and communicating data

Person Specification:

• A good understanding of regulatory requirements.
• Proven management experience in the financial services sector.
• A good knowledge of the financial advisory sector and our competitor space.
• Analytical and numerical ability and sound knowledge of Intelligent Office and general Microsoft packages.
• Ability to identify potential issues and provide suitable solutions.
• Full understanding of administrative procedures relating to the different categories of the business and ensure they conform to regulatory and business standards
• Familiarity with all products and services in all relevant areas of the financial planning business.
• Anti-Money Laundering including how to identify and report potential risks.
• An understanding of the requirements and responsibilities of the Senior Management and Certification Regime (SMCR).

Additional Information:

• Banstead based
• Salary ideally up to £45,000 (negotiable if appropriate)
• Working hours – Monday – Friday 9am – 5pm
• 25 days holidays + Christmas Eve + New Years Eve (limited hours during the Xmas break)
• Company pension
• 4 x death in service
• Company bonus
• Help towards professional qualifications