Customer Service – French Speaking x 2

We are looking for confident and motivated team players to service in-bound telephone calls from customers. First class communication, influencing and customer service skills are a pre-requisite; previous experience in travel is advantageous.
Your primary responsibility will be to handle incoming calls from our customers to help them fulfil their holiday requirements by identifying their needs, promoting resorts to meet these requirements and selling our exclusive leisure products.
Working 37½ hours a week you will be required to work shifts between 8.00am & 8.00pm Monday to Friday.

You will need;
Developed sales and influencing skills
Exceptional Customer Service skills
Experience in a similar role
To be fluent in French

Salary:
The basic pay is £14,000 per annum with £2,000 per annum language premium. They could also receive a performance bonus of up to £2,000 per annum and incentive of £3,000 - £4,000 uncapped. OTE £22,000

Benefits include:
Pension (after qualifying period)
Life assurance
Parking available
Based in Raynes Park