Optima Recruitment
Trainee Motor Claims Handler
Reference : LT70
Position type : Permanent
Description : Trainee Motor Claims Handler Job Summary:As a member of the Claims team, the post holder will be trained to investigate, negotiateand settle claims. Once the initial training has been completed, the post holder will be mentored as they take responsibility for their own case load including fire, theft, windscreen claims and eventually some non-serious personal injury, dealing with solicitors, insurance brokers, loss adjustors etc and direct contact with customers and third parties.  The position represents an excellent opportunity for a career in motor insuranceand full training (minimum 3 year period), encouragement and financial support will be provided. The company will also assist in obtaining professional qualifications. Main Tasks:Ensure that allocated claims are investigatedAct as the key contact for specific customers / brokersCommunication with policyholders, solicitors and others by telephone and in writingIdentify opportunities to make recoveries and follow the recovery through.Maintain accurate estimates on outstanding claims so that the appropriate reserve can be made for each claimWork within the team to ensure that all claims are settled within appropriate time frames. Qualifications & Experience5 GCSE passes or equivalent (grades A-C) including English and MathematicsExperience of working in an office environment would be an advantageExcellent communication skills (oral and written format)Excellent attention to detail and ability to accurately record informationCommon sense and well organised approach is essentialFriendly, outgoing nature and ability to work as part of a teamComputer skills - experience using Microsoft Office would be an advantageDriving experience (advantageous but not essential) Additional Information;Salary £13,5006 monthly salary reviews3 year - Training programmeExcellent scope to progress
Job(s) available(s) : 1
Job Location : Dorking
Weekly working duration : Permanent
Job beginning on : 02/15/2010
Creation date : 02/02/2010

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